SERVICES
Managed IT Support Designed for SME's
As an SME, we understand the challenges of running a business, and the last thing you need is to be burdened by IT and tech issues. That’s why we’ve crafted our IT support services specifically with SMEs in mind.
Whether you’re a solo entrepreneur or a larger company with multiple users, we can tailor our support plans to fit your needs. We also offer the flexibility to adjust these plans quickly, ensuring your services grow alongside your business.
Think of us as your internal IT team
We will take responsibility and care of all your IT & technology by providing a complete support package that includes key feature such as:
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Inclusive remote & on-site support
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We support all technology from Windows to Mac
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Round the clock infrastructure monitoring 365 days a year
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Managed anti-virus & backups
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Proactive ransomware protection
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Automated patch and update management
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Simple to use self-services portal to create and manage tickets
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Licencing & asset management
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
Fixed Monthly Price
For one fixed monthly price all your staff & IT infrastructure is fully support and covered under our Service Level Agreement (SLA).
Flexible Pricing
We have a simple and flexible pricing structure that is tailored to your specific needs and requirements.
No Hidden Fees
We’re always transparent about our prices. There are no hidden fees with our IT managed support, so you’ll never have any unpleasant surprises. You only pay for what you need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We actively monitor all your IT infrastructure for any issues, be them minor or critical.
ALERT
If an issue is detected our monitoring tools will create a support ticket in our helpdesk portal.
RESOLVE
Using a combination of automated scripts and remote support, our team will fix the issues.